Glossary

Large language model (LLM)

An AI model trained on large amounts of text that can read, write, summarise and reason in natural language.

Why it mattersLLMs are the engine that lets agents understand messages, documents and conversations.

In practice at airatingzOur review request agent uses this: triggered by visits, purchases or milestones. Asks every customer at the right moment.Meet the review request agent →

NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

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